Call: 412-894-8652

Our response time is great!

We provide Expert Remote Support to serve you when and where you need help. It is standard procedure when you become our client. Even if you are not our client a simple web link will allow YOU to initiate an encrypted secure remote connection without installing anything on your system.

Remote Support allows us to connect using an encrypted connection to:

  • view your desktop
  • manage your desktop
  • transfer files
  • recover lost data
  • restart and unlock hanging systems
  • ! restart and repair your system in Safe Mode
  • perform maintenance and trouble shooting
  • install and upgrade software
  • take care of your issue or question quickly! - a picture is worth a thousand words and sometime it's worth 5000 words when dealing with technology

Remote support is recommended with high speed connection some advanced and additional services are only available with additional software but basic remote support is a snap. Even if you can't browse the Internet sometimes we can still connect to you.

Call to schedule a remote support session.

Not a client yet? No problem. If you have Internet access we can provide you with the download to start a secure remote support session.

  • Support session can only be started by you & only allows a connection from our secure support computer.
  • no software install is required on your computer
  • you can terminate the session at any time

Some times there is no substitute for being on site but frequently remote support brings the clarity needed to resolve an issue quickly.